175 Shenandoah Dr
Winder, GA 30680
Call me for
To obtain a permanent
computer support position with a stable or growing organization.
Present Insol IT Services Atlanta, GA
Client and project management, technical implementation, networking, and
computer support for several clients. Implement and support Windows 2008r2
cloud infrastructure, VMWare virtualization/migration, and customer service.
3-2010 to 2011
Contract Computer Services Various Contracts
Computer and Network Support
Engaged in various contracts from Well’s Fargo (Desktop systems imaging in the
transition from Wachovia’s computer systems) to Cisco Systems (installing and
testing Cat5e, Cat6, RG6, and computer rack systems.)
6-2003 to 3-2010
University of Georgia Athens GA
Manage Active Directory, Database servers, and Mail Servers. All aspects of
systems support including scripting, terabytes of tape backup, VMWare multiple
cluster servers, Barracuda Load Balancers, Juniper Firewalls, 3-com Switches,
and intrawan distributed file systems among many major server OS’s including
Windows Server 2008r2, RHEL, and CentOS. Computer support and network
administration for the University of Georgia's Police Department. Maintenance
and implementation of Intergraph CAD, RMS. Support of EDirectory based email,
file, print, and web servers in a multi-server Netware, Linux, Windows server
environment. Top university level security trustee for Andover security system.
03-2002 to 06-2003 Communications Unlimited Athens,
Area Assistant Manager
Computer service calls and repairs. Tier 2 support for a group of 15 installers
and technicians installing cable modems and network routers. CATV/Data Cable
Installations. Windows XP, NT, 95, 98, and 98se network troubleshooting.
Dell Computer Corporation Round Rock, TX
Provided technical support to Dell's major accounts customers including
utilizing a solid understanding of troubleshooting IRQ conflicts, driver issues,
hardware, and networks. When I moved to server support: Isolation and repair of
network and internet connection problems utilizing technical expertise in
Windows NT Server, NT Server Enterprise Edition, TCP/IP, and Intel Architecture.
2005 2009 Gainesville State College Gainesville, GA
Psychology 3.64 GPA
1990 – 1991 Erie Business Center Erie, PA
Computer System's and Management Science
1998 Dell Premier Access Certified (Maintained til 8-2002) PowerEdge Servers,
Latitude Notebooks, Precision Workstations, and OptiPlex Desktops.
1998-1999 MCP (MCSE tests completed include Network Essentials, NT 4.0 Server)
2011 Windows Server® 2008 R2, Server
Additional Technical Skill
Windows Server 2003, 2008, and 2008R2 Server OS support experience. XP, Vista,
and Windows 7 implementation in an AD environment, and desktop support.
Exchange and SQL server maintenance. NetVault, Backupexec, and robotic tape
library maintenance. Intergraph CAD implementation. ESRI ArcView GIS server
support. VMWare ESX and VSphere Cluster implementatation and maintenance.